Contact Acknowledgement

Dear Sir/Madam,

Thank you very much for contacting InStyle Incentives!

We are delighted to help you plan a trip to Sri Lanka! My name is Miguel and I head a small team of travel experts, one of whom who will be in contact with you shortly. We will respond as quickly as possible with our ideas and thoughts. We treat all requests as important and aim to reply within the same working day. Once we have settled on an itinerary we will send you a competitive quotation. Once you confirm you are happy with the trip we will reconfirm all the bookings and prepare your travel documents.

Speed of response:

Please check that our replies are not intercepted by your spam filters.
If you do not receive a satisfactory reply within two working days (not including Saturday and Sunday or an international holiday), please simply send this email to [email protected] with the words NO REPLY RECEIVED in the subject field. This will immediately be investigated.

Your flights to Sri Lanka:

If you have not booked your international flights already let us send you a competitive quote.
We can organize your flights / ticket from Sri Lanka. We have agreements with all the major carriers and can offer you very competitive pricing. Please do let your travel consultant know if you would like us to quote for flights or you may also contact us on [email protected]

Other ways to contact us:

Remember that you can also ring our Holiday Hotline, which connects you directly to our consultants in Colombo, on: +94 112 396666. You will be assigned a personal consultant who will ring you back on request. We can discuss your holiday by email, phone call or even Skype video call, just let us know what you would prefer.

Colombo Sales Office
Worldwide: +94 112 396666 (normal international call rates apply).

Hours are normally as follows (Note: Sri Lanka is normally +5.5 hours GMT).
Monday-Friday: 08:30 – 17:30, with evening cover from 17:30 – 22:00.

Our Philosophy

The company’s philosophy revolves around the concept of “traveling in style”, which for us primarily means helping our clients connect with Sri Lanka in interesting and insightful ways.

We understand our clients are interested in how people live, local dance , music, history, religion, nice scenery and definitely great food.

We appreciate our clients are interested in unique experiences such as touring a museum with the curator, meeting authors, architects and artists, going to the market and cooking with a local chef, special dinners, unique performances of local dance or music, visits to local food producers (cinnamon, tea), picnics in unusual places.

We understand education is important. We believe travel has the power to transform. We strive to design experiences that involve learning about a particular aspect of Sri Lanka. We believe travel should be as engaging as possible.

We understand the importance of family travel. We believe travel is an important part of the fabric that binds families together.

We believe in conservation and giving back to the local community.

We understand our clients come to us for service expecting all the arrangement to run smoothly. We know they expect us to provide them with great guides and seamless logistics. We pride ourselves in being able to offer the services of the best guides in Sri Lanka and seamless logistics. We pride ourselves in being able to offer the services of the best guides in Sri Lanka: our professional guides operate under a special guide code.

We strive to deliver the best possible service to our clients whilst booking and also when in Sri Lanka. We offer full customer support and concierge services on the ground.

Our goal is that you return from your journey feeling rested, relaxed and pampered if that is what you seek, but also fulfilled and stimulated, with stories to tell friends and family of the wonderful things that you have seen, the people you’ve met along the way, and the experiences that you’ve had in Sri Lanka.

We have strict anti-fraud, data protection and health and safety policies, so you know we’re a company you can trust.

We look forward to welcoming you in Sri Lanka.
InStyle Incentives